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Experienced Internet Sales Coordinator/ BDC Representative

Experienced Internet Sales Coordinator/ BDC Representative

Have you ever dreamed about working in a dealership you love, excelling in the role you were meant to do, in a team environment you totally feel supported in, making more money than you do at your present job? Now add in state-of-the-art digital resources to help you out-perform your targets, tons of one on one interaction with the dealer principals, and opportunity for advancement in a rapidly growing new and used car dealership. You get:

  • Guaranteed base salary
  • Aggressive, performance-based monthly bonuses
  • Incredible, expert team of colleagues and managers
  • Attractive benefits plan including health, dental, vision, and insurance
  • Innovative tools and platforms to make your daily tasks fun and interesting
  • Opportunity to move up as the company grows

Superior Hyundai is family-owned and operated and part of a growing automotive group, with a dynamic group of experienced automotive professionals who have created a true family-feeling culture of respect and support for one another. Our customers often comment on how amazing their experience is at Superior Hyundai, and that all starts with our amazing staff. As the BDC Representative, you will contribute to this culture by:

  • Replying to all inbound email leads in a professional manner.
  • Focusing on speed, accuracy, and friendliness of replies and recurring communication
  • Sharing the customer-friendly policies and transparent processes of the dealership
  • Working hard to exceed performance targets for both volume and customer satisfaction
  • Being innovative in your approach to the unique needs of our customers
  • Leveraging the CRM and related platforms designed to streamline the pre-sales process
  • Asking questions to ensure you are giving truthful responses to all customer inquiries
  • Sharing in the successes and challenges of the sales team with a positive attitude and humor!

To be successful in this role, and in this dealership, the following skills and attributes are either essential or preferred:

  • 2+ years of sales or BDC experience (or relevant experience)
  • Comfort with digital platforms, basic desktop software, CRM systems, email, and web-based apps
  • Familiarity with mobile devices including text, email, and apps
  • Excellent phone skills, effective and persuasive email communication
  • Ability to multi-task, smile under pressure, and stay calm in the chaos
  • A skill for diffusing conflict, earning client trust, and remaining focused on the company’s goals
  • Fluency in English
  • OMVIC certified, or ability to become OMVIC certified
  • A self-motivated go-getter with big expectations for your career

Job Types: Full-time, Permanent

Salary: $32,000.00-$80,000.00 per year

Experience:

  • automotive/internet sales: 2 years (Preferred)

Language:

  • English

Class A Technician

Superior Hyundai is reopened for walk-in service and sales traffic. Thus we need to add an additional Class A Technician to further accommodate customers and exceed expectations.

We offer a very competitive flat rate wage depending on qualifications. We also offer Benefits, Uniforms, and a Boot Allowance. Requirements: – 310s Certification – Air Conditioning – Ozone carded – Driving Abstract required. Online training is required as well as some in-class courses.

We are a busy shop year-round and are looking for a dependable technician who will fit in seamlessly with our existing team. We offer a guarantee for the first 3 months. Superior Hyundai is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process.

E-mail all applications to: jobs@superiorhyundai.ca

Location: Automotive Service Technician

Assistant Sales Manager

Superior Hyundai is looking for an Assistant Sales Manager to join our award-winning organization to help lead our team to continued success.

This position offers a solid transition from sales into sales management with guidance from highly effective upper management to learn the inside-out leadership, management, and administration of a high-performing automotive dealership. This is the perfect role for someone who has a background in sales (automotive or otherwise) who wants to leverage their success and go to the next level.

Under the guidance of the General Manager and the Sales Manager, the ASM will be tasked with assisting in the leadership of the Sales team with a balance of sales-focused tasks, and administrative tasks, these include.

· Daily one-on-one check-in with each team member to ensure they have a success plan for the day, have performance coaching sessions track various key performance indicators.

· Customer Retention Management tracking, contacts, appointments, open events, work plan productivity.

· Updating Sales performance trackers, to ensure quality data to guide the team towards objectives.

· Working with Sales staff and customers to complete transactions on both new and used sales.

· Work hand in hand with the Financial Services Department to ensure quality turnover from sales to finance for the best guest experience and dealership efficiency/profitability.

· Structuring deals, proposals, quotes for total price, accessories, monthly payments, for salespeople to present to customers.

· Appraising used vehicles for our pre-owned inventory both coming in on trade and buying from auction or other means of purchase.

· Perform various administrative tasks to ensure the efficient operational flow of work.

· Dealer trade calls sourcing/trading units with other new Hyundai dealers.

· Managing incoming inventory ensuring all units are appropriately marked, sold, and organized.

· Filling out sold order requests and sorting through vehicle allocation orders through Hyundai Canada.

· Issuing purchase orders for used vehicle reconditioning, accessories, sublet items, and various third-party work.

· Commissioning deals, reconciling gross profit in each transaction, getting deals processed in a timely fashion to accounting with a high degree of accuracy.

· Executing marketing initiatives, through all effective mediums including social media and digital marketing.

Job Types: Full-time, Permanent

Salary & Bonus: $60,000.00-$90,000.00 per year

Benefits:

Dental care
Health care
RRSP contribution
Schedule:

8 hour shift
Education:

Secondary School (preferred)
Experience:

Retail Management: 1 year (preferred)
Work remotely:

No

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